Public vendor trust statement

TATER Security Trust Center

How we protect your data, who we share it with, and how to verify our security posture independently. Updated 2026-05-07. Send security disclosures to security@tatersecurity.com.

Data residency & encryption

Hosting region
Microsoft Azure, East US 2 (commercial). Federal / GCC High deployment available on customer-dedicated infrastructure on request.
Database
Azure Cosmos DB (SQL API), partitioned per tenant. Each customer's data lives under tenantId partition isolation, enforced server-side at every query.
Encryption at rest
AES-256-GCM field-level encryption for credentials, API keys, OAuth tokens, and SMTP/Graph secrets. Cosmos DB transparent data encryption (TDE) on top.
Encryption in transit
TLS 1.2+ on every endpoint. Strict-Transport-Security with max-age=31536000; includeSubDomains.
Key management
Azure Key Vault for X.509 certificates and HSM-backed master keys. Per-process secrets via Azure Functions Configuration. Endpoint agent uses Windows DPAPI (Local Machine scope) to encrypt the agent config.
JWT validation
RS256 signing keys fetched from https://login.microsoftonline.com/common/discovery/v2.0/keys. Audience whitelist + tenant-scoped membership lookup. Local-auth path uses HS256.
API key storage
SHA-256 hashed at rest. Only the prefix is ever returned to the user; full keys are shown once at creation and never again.
Backups
Cosmos DB Continuous backup tier (7 days) with self-service point-in-time restore via Azure Portal/CLI. SuperAdmin can restore without a Microsoft support ticket.

AI safety posture

The AI Compliance Analyst, Evidence Agent, and 75-tool MCP server are powered by Anthropic Claude exclusively. We do not use OpenAI, Google Gemini, or any other foundation model.

What we don't do

What you control

Certifications & attestations

SOC 2 Type II
In progress   Target completion: Q4 2026. Auditor: TBD. We use TATER itself for the readiness assessment (the platform is its own first audit customer).
ISO 27001
Roadmap   Targeted for 2027 once SOC 2 Type II is established.
FedRAMP / StateRAMP
Roadmap   Federal/DoD pipeline (POAM, RMF, SSP, STIG import) is shipped today; FedRAMP Moderate authorization for the platform itself targeted 2027–28.
HIPAA
Supported via BAA   Available on enterprise plans with executed Business Associate Agreement.
Penetration tests
Planned   Annual third-party penetration test on the roadmap; first engagement targeted alongside SOC 2 readiness. Request status via security@tatersecurity.com.

Full attestation evidence is shared under NDA during procurement. We do not publish auditor reports publicly.

Subprocessors

We use the minimum number of third-party services required to deliver the platform. Each subprocessor is contractually bound to confidentiality and security commitments comparable to ours.

Microsoft Azure
Hosting (Azure Functions, Cosmos DB, Static Web Apps, Automation, Key Vault, DNS). Sub-region: East US 2.
Microsoft Entra ID
Authentication (RS256 JWT, MSAL.js).
Anthropic (Claude API)
AI Compliance Analyst, Evidence Agent, MCP server inference. Used only when AI features are enabled per org. Customer can supply their own key (BYOK).
Cloudflare
Optional speed test target (we self-host primary speed test files; Cloudflare is a fallback only).

Subscribe to subprocessor change notices via trust@tatersecurity.com. We provide 30 days advance notice before adding a new subprocessor that processes customer data.

Endpoint agent integrity

Audit log integrity

API security & access control

Vulnerability disclosure

Security researchers and customers can report potential vulnerabilities to security@tatersecurity.com. We acknowledge within 1 business day and aim to triage within 5 business days.

SLA & uptime

Target uptime
99.9% monthly for the API and customer-facing app SWA.
RTO
4 hours for the platform; sub-hour for individual tenant data via Cosmos point-in-time restore.
RPO
5 minutes (Cosmos DB continuous backup).
Status page
In progress — will publish at status.tatersecurity.com. Subscribe via the trust mailing list.
Maintenance windows
Communicated 7 days in advance via email and the in-app banner.

Data handling & retention

Contact

Security disclosures
security@tatersecurity.com
Trust / subprocessor notices
trust@tatersecurity.com
Data subject requests (GDPR / CCPA)
privacy@tatersecurity.com
Sales / contract review
Sales page or sales@tatersecurity.com
This page is a public statement. Customer-specific compliance dashboards live at /trust-center.html?orgId=... (per-tenant, requires URL token).