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My TATER Personal Dashboard

Your personal view across all of TATER - tasks, to-dos, reviews, approvals, requests, surveys, notifications, community, and preferences. Last updated 2026-07-22

What this is

My TATER is your personal hub across the TATER app suite. It surfaces everything that's yours in one place: tasks and to-dos waiting on you, documents to sign, decisions to make, information someone needs from you, places you've been @mentioned, and where you stand on the leaderboard. Think of it as your inbox for the entire platform. It is always fully available to you - even if your admin has scoped your account to specific apps with permission bundles, your personal pages here keep working.

Getting there

Three ways:

  1. Direct URL: https://my.tatersecurity.com - sign in with your work account
  2. Landing hub: sign in at app.tatersecurity.com and pick the My TATER tile; or use the app-switcher grid icon in the top-right of any TATER app
  3. Bookmark it. Most users use My TATER as their primary daily landing page and only jump into the other apps when they need to do something specific.

How the app is organized

The icon rail on the left splits My TATER into three modules. Personal holds everything assigned to or awaiting you; Community is the social layer (feed, leaderboard, achievements); Preferences is your profile and settings. Each module opens with a tile dashboard linking to its pages, and Ctrl+K jumps anywhere by name.

Dashboard (default landing)

An at-a-glance overview: banners for reviews awaiting your signature and tickets where a technician is waiting on you, then cards for open tasks, recent mentions and notifications, approvals awaiting your decision, control assignments, upcoming deadlines across everything, your project workload, on-call shifts, control tests, and training. Click any card entry to jump to the relevant page.

My Tasks

Every Ops task assigned to you or created by you, plus compliance controls assigned to you, in three tabs: Assigned to me, Reported by me, Control Assignments. Filter by status, search, save custom views, export CSV. Click any task to open its full detail - see Reading the task detail page.

If a task is assigned to you

  1. Acknowledge fast. Click into the task, change status from Open to In Progress, and add a comment with your initial assessment ("looking now", "will need ~2 hours", "need clarification on X"). This unblocks the requester from wondering if anyone saw it.
  2. Ask for clarification in the comments rather than via email/DM. Use @requester.email to ping them - their reply stays in the thread so everyone has context.
  3. Use the suggested wiki articles. The task detail panel surfaces suggested TATERpedia pages - if the same issue has been resolved before, the playbook is right there.
  4. Update status as you progress, and when resolving, add a comment summarizing what you did and the root cause - it becomes the resolution email the user receives.
  5. If you can't complete it (out of scope, no permissions, needs another team), reassign rather than ignoring, with a comment explaining why.

My To-Dos

Lightweight to-dos for the everyday work that doesn't need a full Ops ticket - "swap the projector bulb", "send the Q3 roster to payroll". Distinct from My Tasks: no categories, SLAs, or routing, just get-it-done items.

My Reviews

Documents and policies you've been asked to read and formally acknowledge, plus independence attestations. Open one to read it (linked TATER documents render inline, so you never need access to another module) and sign the attestation. Cross-org: review requests from every organization that assigned you one, in one queue. If you're a completion reviewer - tracking who has signed rather than signing yourself - those items appear in a separate "Reviews I'm tracking" section. See the Document Reviews guide.

Three kinds of "requests" - which page do I need?

PageUse it when…
Service RequestsYou want to start a new request - new laptop, software install, application access, password reset, onboarding. Browse the catalog, fill the form, submit. Some items show an ETA badge; some require approval first. If the list is empty, your admin hasn't configured the Service Catalog yet (they can seed 13 starter items from TATER Manage → Service Management → Service Catalog).
Action RequestsA technician needs you to do something on an existing ticket and confirm it ("reboot and tell me if the error persists"). Respond right on the page - no need to dig out the email.
Information RequestsSomeone needs information or documents from you (an RFI) - fill in the fields, attach files, submit. The requester reviews and either accepts or asks for changes.

After you submit a service request: a ticket is created in TATER Ops and routed to the owning team, you get email updates as it progresses, and it appears under My Tasks (Reported by me) where you can comment to add info.

Access Requests

Request access to a resource - SharePoint site, shared mailbox, distribution list, or any type your admins have defined. Requests go through an approval workflow; once approved you either get the access automatically or receive step-by-step guidance. See the Access Requests guide.

My Approvals

If you're an approver, every request waiting on your decision lands here - travel exemptions, license rentals, change requests, exceptions, and more, across all of TATER. Open one, review the details, approve or reject with a comment. See the Approvals guide.

My Surveys

Surveys assigned to you, plus feedback requests (CSAT) on tickets you opened that were just closed. Answer inline and submit; ticket-feedback requests can also be answered straight from their email link. See the Surveys guide.

My Meetings

Meetings you recorded with the TATER agent, organized, were invited to, or attended - each with its transcript and meeting record. Filter by your role in the meeting. See the Meeting Recorder guide for how recording works.

My Licenses, My Travel, My Expenses

My Independence

Only relevant if your firm runs independence attestations: see the clients you've flagged with a conflict, update a flag anytime, and flag a new client the moment something changes - without waiting for the next attestation cycle.

Vendor Reviews

If you're an assessor on a vendor on-site review or a scorer on an RFP evaluation, your assignments are listed here and open in TATER Security.

Mentions

Every comment, status update, or audit entry where someone @mentioned you, newest first. Click to jump to the source in context. When someone @mentions you, that's usually a request for input - resolving mentions promptly keeps colleagues unblocked.

Work Location

Shows which company devices are assigned to you in the asset register, and - if your organisation has enabled the recording - where those devices have been working from.

Many organisations ask staff to report when their usual work location changes. This page exists so that check is something you can see and take part in, rather than something done out of sight.

Notifications & snooze

Your in-app notification feed - approvals, reviews, meeting reminders, and more. You'll be notified when someone @mentions you, a task assigned to you changes status, your approval is needed, a request you submitted resolves, a review lands in your queue, or you earn an achievement.

Community - feed, leaderboard, achievements

Favorites

Anything you've starred across the platform - controls, risks, policies, wiki pages, vendors, tasks - in one list with type filtering and search. To favorite something, click the ⭐ on its detail page in the source app; click again to remove. Rows deep-link back to the item.

Preferences - profile, signature, settings

Using your AI assistant with My TATER

If your org has Microsoft 365 Copilot, Claude, or another MCP-enabled AI connected to TATER, it can work your personal view:

Anything the AI does on your behalf is tagged in the activity log (via: copilot / via: claude) so you can always trace what happened.

Recommended daily habit

  1. Start your day in My TATER. Spend 5 minutes on the Dashboard - the banners and "Awaiting My Decision" card are the things blocking other people.
  2. Clear mentions and action requests first. Both mean a colleague is waiting on you.
  3. Triage My Tasks and My To-Dos. Pick the most important 2-3 for the day.
  4. Snooze what you can't act on yet instead of letting the notification list pile up.
  5. End your day by closing what you can. Even marking a task in-progress shows movement and unblocks the next person.

Frequently asked questions

What's the difference between My Tasks and My To-Dos?

My Tasks are real Ops tickets and compliance assignments - they carry categories, SLAs, approvals, and routing. My To-Dos are lightweight personal/team items with none of that overhead. If it needs a paper trail with a requester and a queue, it's a task; if it's "remember to do this by Friday", it's a to-do.

Why am I assigned to tasks I didn't agree to take?

Tasks can be assigned by an approver, a workflow, a catalog routing rule, or an AI assistant acting on someone's behalf. If an assignment doesn't make sense, reassign via the task detail page or comment back asking for context.

My admin restricted my account to one app - do I lose My TATER?

No. My TATER is never restricted by permission bundles. Your personal pages - tasks, to-dos, reviews, approvals, requests, notifications - keep working, because they only ever show items directed at you.

I don't see something in My Favorites that I starred.

Refresh the page or wait a moment. Check that the star is filled, not outlined; items in archived states may be filtered out of the default view.

Can I disable notifications?

Yes - Preferences lets you tune channels and event types. Workflow-critical notifications (you're the approver or assignee) always deliver, and snooze is always available for deferring individual items.